Our Company Privacy Policy and cookie policy

New Au Pair Ltd data and privacy – Why do we need cookies?

Most importantly, it’s for usability, the best possible performance & security of the website. Secondly, to help us constantly improve the site and better serve your needs. With your consent, we will use cookies for anonymous data collection about our visitor-browsing and behaviour on our website.

Cookie policy and GDPR
What are cookies?

Cookies are small data files that are used as unique identifiers. These are recording information about your preferences as you browse our website. We use them to improve your experience by tailoring our website accordingly to suit your interests. It will assist you to be successful in your search to find your new au pair/nanny or childcare job. Cookies are sent from the website’s servers to your computer, tablet, or mobile phone & stored on your device. They may then be sent back to our website’s servers with updated data as you browse our website. Cookies also used to identify you every time you revisit our website. All information we collect through cookies is anonymised.

How do we use cookies?

We use cookies with your consent. We also use cookies for aggregated statistics for improvement purposes: to monitor limited, overall visitor behaviour, like almost all sites. Your privacy and anonymity is ensured at all times and it is only with your permission.
We use them from web analytics tools like Google Analytics in order to collect aggregated, anonymous statistics on users’ experience. The data is about the following: Metrics: page visits, page views, time spent on page, new or returning visitors. Hardware and software information: devices, browsers and operating systems. Location: limited to continents, countries, regions, cities, sources of traffic to our website. Search engines and other sources, registrations and related visitor experience and behaviour, IPs (anonymised).

The information that cookies collect is only stored for a limited amount of time which is determined by the cookie type. A ‘session cookie’ will expire at the end of your browsing session once you close your web browser. ‘Persistent cookies’ on the other hand have a set expiry date. They will be stored on your computer until either this date is reached, or you delete your cookies using your browser settings.

How to control cookies?

You can control and/or delete cookies as you wish. Through your settings, you can delete all cookies that are already on your computer. You can also set most browsers to prevent them from placing cookies.

Managing cookies in your browser

Most browsers allow you to see what cookies you have and delete them on an individual basis. You can also block third party cookies, block cookies from particular sites. Or you can block all cookies from being set or delete all cookies when you close your browser.  If you chose to delete cookies, you should be aware that you will lose any preferences.

Also, if you block cookies completely, membership websites (including ours) will not work properly and your Member Area will not work at all. For these reasons, we do not recommend turning cookies off if you would like to use our website.

As a member, you present normal personal information about yourself, that is related to your search for au pairs and nannies or for your search for childcare related jobs.  Newaupair.com ensures that any personal data possessed for someone is secure and processed with their consent. Your information is ONLY used for the purposes of families and au pairs ‘matching’ with each other. We do NOT sell your information to anyone. Our secure and fully encrypted payment solutions providers are: Stripe and Paypal. We never see your credit card or other confidential payment details. You may access, amend, or delete your membership data at any time. By using Newaupair.com you freely consent to any necessary data collection for a membership website. Please do not use this site if any of these normal site characteristics trouble you.

Why do we process your data?

It is essential for EVERY membership website. Without that you would not be able to successfully browse, search, filter, use match function to find childcare help or childcare job you’re looking for. Collecting and using your data enables us to establish your membership. Also helps to have an overview of the various types of members once you’re logged in. It is the user who provides his/her consent before becoming a member. Therefore all the details of the data is in her/his full knowledge and provided voluntarily and with his/her agreement/consent.

The provided data is only used to help the Member to help to find childcare provider or childcare job – in harmony with the members wishes. Our automated system sends members automated emails relating to activities that of an interest to our members. In addition it sends useful info about other members who are interested in the profile/advert of the member. The system can also send ‘weekly match’ emails if a Member decide to use this service. (This is optional and is in the control of the Member.)

Which data do we collect and process?

Our Members provide their data voluntarily, therefore it is in their full knowledge and agreement. There are mandatory fields and non-mandatory fields that a Member can choose to fill out or not-to-fill out. All data fields are designed and created with the intention of helping the Member to find the best available childcare provider to suit them or the au pair job or nanny job and the data is used solely for this purpose. We aim to help our Members to succeed in their search to find what they are looking for – let it be childcare provider or childcare or babysitting job – and fulfil the aim that drove them to use our website. The more details a Member is willing to fill out the better search and match results they can achieve. This way they can utilise their time much more efficiently and succeed much faster in their au pair/nanny search or childcare job search.

You can also modify or delete your posted content.
There are mandatory fields when you create an account. These are: first name, last name, email address, nationality, interest, location and dates. We may collect other personal data when you join, for better results. For instance, self- or family- description, skills, job description, ages, requirement etc. Most of these data are non-compulsory and Members can decide how much information they want to fill out. Please note that we do not expect that participants provide data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs. But they are free to do so, within reasonable limits, if they feel that this is relevant to their search. Any inclusion of these types of personal data is the responsibility of the participant.

How long do we keep your data?

Members can modify or delete their Membership data at any time through Member page which is in the Member’s control. Otherwise members’ personal data will be kept for a confined time period after their last interaction with the platform. After that the Member’s personal data will be deleted, unless he/she renews their interest in being a registered user of our platform or if they have saved their profile for future interaction.

What are your rights and how can you exercise them?

Members can modify or delete their Membership data at any time through Member page. Their Member page is in the Member’s control.

Contact and company information

Contact the New Au Pair team or see Company information.